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Reviews for B&K Heating

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.96
634 Reviews
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  • Pat D.
    Reviewed on January 19th, 2018

    Caleb was my tech and I was so very impressed with him. I did business with Peters for around 40 years and then they became Choice Comfort. Not only are they very knowledgeable, but considerate, prompt, trustworthy, and give excellent customer service. I recommend them and will continue to use them. They also put in my water heater and worked on my gas fireplace. They do it all. I wish all the business people we had to deal with were like Choice Comfort.

  • Joe M.
    Reviewed on January 19th, 2018

    Comfort Choice did a very thorough inspection of both my furnace and air conditioning units this April. Every critical component was checked for any type of wear or sub-par function. When completed, I felt completely satisfied that my heating and air are now ready for another year of reliable use! Great job, Comfort Choice!

  • Debbie F.
    Reviewed on January 19th, 2018

    Excellent customer service and quick fix. Thank you Shawn for your service and the receptionist for her excellent communication skills and follow up.

  • Phil S.
    Reviewed on January 19th, 2018

    Great response to our emergency situation. You have won our continued business.

  • Pat K.
    Reviewed on January 19th, 2018

    Prompt and friendly service. I won't use any other company. Through and efficient.

  • Michael M.
    Reviewed on January 19th, 2018

    Shaun McCoppin did a fabulous job. Very quick and extremely professional. A real asset to Choice Comfort. Highly recommended.

    Michael Mayhill

  • Joel W.
    Reviewed on January 19th, 2018

    Excellent service! Technician was knowledgable and didn't try to sell me a new furnace a la Airtron. Turned out to be an easy fix. They also came out within an hour of my phone call. Great job. I'll continue to use Choice Comfort for all of my HVAC needs.

  • Nan M.
    Reviewed on January 19th, 2018

    Great job by Caleb.

  • Kelly B.
    Reviewed on January 19th, 2018

  • John-Paul G.
    Reviewed on January 13th, 2018

    Sean and Finley were great. Clean cut, professional, good, and quick. I would highly recommend them. Thank you for this very pleasant experience.

  • Susan C.
    Reviewed on January 6th, 2018

    Excellent service.

  • Linda H.
    Vandalia
    Reviewed on January 5th, 2018

    We never realized there would be such a difference in heat with a new system. Our heat is more even and just feels more comfortable. And, our utility bills have gone down from about $165 to $140 a month.

  • Mike
    Reviewed on January 5th, 2018

    Matt & Shaun did an outstanding job answering all my questions and making sure I was 100% satisfied with my purchase and installation.

  • Pamela M.
    Reviewed on November 17th, 2017

    Last year we had to have our furnace replaced and we chose Choice Comfort for the job. The tech was very courteous and polite. The job was done in a timely manner and there was no mess left behind. When getting our tune up this year we found the water heater needed replaced. Within a few hours the new heater was in and again no muss or fuss. We would definitely recommend this company to anyone needing their services!

  • Choice Comfort C.
    Reviewed on November 17th, 2017

    An Experienced Technician completed a complete system check up. Very thorough and he knows his job well. Answered all my questions. I was very pleased with the check up. All ready for the heating season.

  • Choice Comfort C.
    Reviewed on November 17th, 2017

    Choice Comfort Services is always there when we need them! Over the last 3 years my husband and I have had numerous electric and HVAC issues. Each time the Choice Comfort Services team have provided exceptional service. Paul, Barry, Shaun, and Mike have all been out to our property for various issues. They do their best to provide quick service and the prices are always affordable. We wouldn't use anyone else for our HVAC/electrical needs!

  • Choice Comfort C.
    Reviewed on November 15th, 2017

    Choice Comfort Services has provided a quality product with expert installation and maintenance. Friendly and professional. Highly recommend!

  • Choice Comfort C.
    Reviewed on November 11th, 2017

    As always, servicemen from Choice Comfort Services are prompt, respectful, polite, neat, knowledgeable, patient and willing to answer questions, thorough, and efficient. Do you need any more adjectives to convince you to call them for your HVAC needs?

  • Choice Comfort C.
    Reviewed on November 11th, 2017

    Caleb was very polite. Quick and efficient. Also gave my dog treats

  • Don W.
    Reviewed on November 7th, 2017

    On time and as advertised. Very happy with the equipment and service. Installers were great. This was to replace a 20 year old Carrier brand that was working perfectly but was probably getting to the end of it's life span.Also had the water heater replaced, no need to wait until it's an emergency.

  • Joel W.
    Reviewed on November 7th, 2017

    Excellent service! Technician was knowledgable and didn't try to sell me a new furnace a la Airtron. Turned out to be an easy fix. They also came out within an hour of my phone call. Great job. I'll continue to use Choice Comfort for all of my HVAC needs.

  • Choice Comfort C.
    Reviewed on November 4th, 2017

    Always great! I have use this company for years! I have always been happy with them and referred them to several friends!

  • Choice Comfort C.
    Reviewed on November 2nd, 2017

    Professional, efficient, competent and punctual. Great company. Highly recommend.Update 10/13/2107: We?ve had our new heating and AC system purchased and installed by Choice Comfort Services in for a year and gone through two season maintenance checks. We couldn?t be more pleased with the equipment and ESPECIALLY the service, knowledge and professionalism of this company. I couldn't be more pleased, and highly recommend them (and this particular system) without reservation.

  • Linda M.
    Reviewed on October 17th, 2017

    I would like to thank you for the excellent and professional service I received from your company. On 12-27-13, our furnace went out. We call your company and a technician came out and we all agreed that we needed a new furnance. Ours was 25 years old. There was no pressure and the technician got ours working temporarily. On Monday the installer was there on time and started disconnecting the furnace. The furnace was completely installed in the early afternoon. The installer explained the operation of the furnace. He also explained the rebates we qualified for. He then removed the drop clothes he had used and thanked us for the business. The entire experience with everyone at Choice Comfort was great!!!

Review Central
4.96 out of 5 ( 634 Reviews )